Privacy Policy
Last updated: January 2025
At EasyBeds ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hotel management platform. Please read this policy carefully. By using EasyBeds, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including: • Account information (name, email, password, hotel details) • Booking and guest data you manage through our platform • Payment and billing information • Communications you send to us (support tickets, feedback) • Usage data and analytics about how you interact with our platform
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related notifications • Respond to your comments, questions, and support requests • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent or unauthorized activities • Personalize and improve your experience • Develop new features and services
3. Information Sharing
We do not sell your personal information. We may share information with: • Service providers who assist in our operations (payment processors, hosting providers) • OTA channel partners (Booking.com, Airbnb, etc.) as required for booking synchronization • Law enforcement when required by law or to protect our rights • Business partners with your explicit consent • Analytics partners to help us understand platform usage (anonymized data)
4. Data Security
We implement industry-standard security measures to protect your information: • All data transmitted to our servers is encrypted using TLS/SSL • Passwords are hashed using bcrypt and never stored in plain text • Regular security audits and penetration testing • Access controls and authentication mechanisms • Automated backups with encryption at rest • SOC 2 Type II compliance for our infrastructure providers
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you wish to delete your account, we will: • Delete your personal information within 30 days of request • Retain anonymized data for analytics purposes • Maintain certain data as required by law (e.g., financial records) • Delete all guest data associated with your hotel upon verified request
6. Cookies and Tracking
We use cookies and similar technologies to: • Remember your preferences and settings • Analyze how you use our platform • Provide essential functionality You can control cookie settings through your browser. Disabling cookies may affect some features of the platform.
7. Your Rights
Depending on your location, you may have rights to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Export your data in a machine-readable format • Object to processing of your personal information • Withdraw consent where processing is based on consent To exercise these rights, contact us at privacy@easybeds.io
8. Children's Privacy
EasyBeds is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete such information.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at privacy@easybeds.io